• Insights
  • News and Events

News and Events

Stay Informed, Stay Ahead

News and Events

Get the latest updates on business
trends, tech news, and events
that matter to your industry.

TrueBusiness and Infobip launch AI‑powered True CPaaS platform.

Bangkok, 12 June 2024 – TrueBusiness, a leading integrated communications and digital solutions provider for enterprise and SME customers, partners with Infobip, the global cloud communications platform, to launch “True CPaaS” (True Communications Platform as a Service), the next-gen AI-enabled communications solution, enriching Thailand’s digital customer experience. The platform unifies omni-channel into one single platform, eliminating complexity in managing a variety of communication channels and customer journey engagement. The AI-empowered platform also enables enterprises to deliver personalized conversational experience to their customers, utilizing customer insight data, automated and always-on communication covering marketing, sales, and customer support. True CPaaS is applicable for businesses of all sizes in various industries, such as finance, insurance, retail, e-commerce, tourism, and healthcare. With an as-a-service model, the platform provides easy deployment immediately after subscription, allowing flexibility in supporting business needs and rapid business expansion while ensuring high data security.