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OneCall

Professional Mobile Office Phone Solution to Manage all Calls Efficiently

OneCall

OneCall

Create a call center system on mobile phones by connecting the company's main number to employees' mobile phones using a Mobile PBX system for smarter call handling.

Key Features
of OneCall

The best Mobile PBX system

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Save Costs
  • No need for PBX installation and wiring costs.
  • No IT team required to maintain the system.
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Easy, Self-Management
  • Mobile app for iOS and Android
  • Website
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Always Stay Connected
  • Employees can connect with the company's main number anytime through mobile phones.
  • Get real-time customer calls with our queueing system and automatically assign recipients to groups based on conditions.
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Smooth and Clear Voice
Use Native-Dialer with higher performance than regular VOIP Cloud PBX.
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Comprehensive Database Reports
  • Track call history with Call Detail Record.
  • Enhance performance analysis with Dashboard Report.

OneCall Mobile PBX Solution

The Mobile PBX system creates a call center on mobile phones with 2 call transfer options.
Single Layer
IVR
Multi Layer
IVR
OneCall Single Layer IVR single layered
OneCall Multi Layer IVR multi layered

Get faster customer call responses on your mobile phone with 5 types of Call Hunting

Answer customer calls faster via mobile with Linear Call Hunting.
Answer customer calls faster via mobile with Circular Call Hunting.
Answer customer calls faster via mobile with Ring All Call Hunting.
Answer customer calls faster via mobile with Round Robin Call Hunting.
Answer customer calls faster via mobile with Longest Idle Call Hunting.
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4 Easy Steps to Set Up OneCall

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Maximize Sales and Service Effectiveness

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Voice Recording System
Voice Recording System
  • Validate the correctness of past data.
  • Check the efficiency of employee.
  • Understand customer needs better.
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Dashboard Report
Dashboard Report
  • Minimize customer wait time by specified KPIs.
  • Optimize your workforce management and planning.
  • Optimize performance and track individual employee progress.
This feature is only applicable for the add-on package and does not require additional application installation.

Spot the Difference! 
OneCall vs Other Solutions

 
OneCall
The Best Mobile PBX System
On-Premises PBX
Classic Office Phone System
Cloud-Hosted PBX
Cloud-Based Office Phone System
Mobile-friendly work support Yes No,
uses landline phone		 Yes
Call Signal Cellular

Internet signal

LAN cable

Internet signal

calls via app
Start-up equipment cost None

Equipment and

server fee apply

 None
Monthly service fee

Based on

chosen package

 Monthly service fee apply

Based on

chosen package
Installation time

Ready to use in

3-5 business days

Ready to use in

7-14 business days

Ready to use in

3-5 business days
Maintenance None Requires
professional technician		 None
System expansion for more benefits e.g. to support more calls Possible
by simply purchasing add-on package		 Possible
by purchasing additional equipment and servers		 Possible
by purchasing add-on package
Pre-configuration and pricing Free
self-set up

1000+ Baht

required for technician

 Free
self-set up
OneCall
The Best Mobile PBX System
Mobile-friendly work support
Yes
Call Signal
Cellular
Start-up equipment cost
None
Monthly service fee
Based on
chosen package
Installation time
Ready to use in
3-5 business days
Maintenance
None
System expansion for more benefits
e.g. to support more calls
Possible by simply
purchasing add-on package
Pre-configuration and pricing
Free
self-set up
On-Premises PBX
Classic Office Phone System
Mobile-friendly work support
No,
uses landline phone
Call Signal
Internet signal
LAN cable
Start-up equipment cost
Equipment and
server fee apply
Monthly service fee
Monthly service fee apply
Installation time
Ready to use in
7-14 business days
Maintenance
Requires
professional technician
System expansion for more benefits
e.g. to support more calls
Possible
by purchasing additional equipment and servers
Pre-configuration and pricing
1000+ Baht
required for technician
Cloud-Hosted PBX
Cloud-Based Office Phone System
Mobile-friendly work support
Yes
Call Signal
Internet signal
calls via app
Start-up equipment cost
None
Monthly service fee
Based on
chosen package
Installation time
Ready to use in
3-5 business days
Maintenance
None
System expansion for more benefits
e.g. to support more calls
Possible
by purchasing add-on package
Pre-configuration and pricing
Free
self-set up

OneCall Suitable Business Model

services
Service Providers
retail
Retail Business
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Startups and SMEs
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Financial Services and Banking

OneCall Packages

OneCall for Main Number with Single-Layer Call Forwarding

149.-

THB/user/month

*The price does not include monthly mobile package fee

Features of Single-Layer Call Forwarding

  • Interactive Voice Response (IVR)

  • Administrator

  • Line State Monitoring

  • Call Hunting

  • Call Queuing

  • Extension Dialing

  • Voicemail

  • Call Transfer

  • Call Forwarding

  • 3-Way Calling

  • Instant Messaging

OneCall for Main Number with Multi-Layer Call Forwarding

1,999.-

THB/user/
month

*The price does not include monthly mobile package fee

Features of Single-Layer Call Forwarding

  • Interactive Voice Response (IVR)

  • Administrator

  • Line State Monitoring

  • Call Hunting

  • Call Queuing

  • Extension Dialing

  • Voicemail

  • Call Transfer

  • Call Forwarding

  • 3-Way Calling

  • Instant Messaging

Features of Multi-Layer
Call Forwarding

  • Multi-Layer Attendant

  • Business Schedule

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OneCall for Employee's Number Standard

149.-

THB/user/month

*The price does not include monthly mobile package fee

For employee's mobile number connected to company's main number

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OneCall for Employee's Number with Voice Recording

249.-

THB/user/month

*The price does not include monthly mobile package fee

For employee's mobile number connected to company's main number

Terms and Conditions

  1. Free 1 month dtac OneCall add-on for customers activating a new Business SIM and using the dtac OneCall add-on.
  2. Free 1 month dtac OneCall add-on. After the free period, a minimum charge of 149 THB per number per month (excl. VAT) will be applied automatically.
  3. Free 1 month dtac OneCall add-on, not including the main package charges.
FOR MORE INFORMATION
OneCall
Solutions
Transform your business with
our services and solutions
contact mail
Call Center
1239
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