Chat Center

Unleash the power of communication for an exceptional customer experience.

POS-Falcon

Chat Center

In the digital era, connection is at the heart of every business. The Chat Center is an intelligent hub designed to transform the way your business communicates with customers. We understand that every conversation is an opportunity to build stronger relationships, and every message reflects deeper understanding and care.

The Chat Center platform is more than just a tool. It is the heart of connection that links you with your customers in every moment. Wherever your customers are, Chat Center opens the door to meaningful engagement that builds trust and long-lasting relationships.

Key Features of Chat Center

The power of superior connectivity

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Omni-Channel Symphony
Unify every chat channel (Facebook, LINE, IG, Live Chat) into one platform for faster, smoother, and error-free communication management.
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Intelligent Chatbot Integration
Connect with an intelligent chatbot that assists in responding to inquiries 24/7, reducing employee workload and enhancing customer satisfaction.
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Empowered Agent Workspace
A smart workspace equipped with customer data and chat history, enabling service teams to work efficiently and deliver accurate, effective support.
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Insightful Analytics & Dashboard
Transform every conversation into actionable insights through reports and dashboards that help improve operations, enhance products, and increase sales.
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Seamless Integration
Integrate Chat Center with CRM, ERP, and other systems to create a connected ecosystem that delivers a seamless experience for both your team and customers.

Benefits of
Chat Center

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All Chats in One Place
Easily manage all customer communications from a single platform.
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Reduced Workload
Chatbot handles repetitive questions and reduces employee tasks.
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Data Insights
Reports help analyze and support better business decisions.
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Increased Sales
Reach customers faster and improve sales opportunities.
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Chat Center Suitable Business Model

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Startups and SMEs
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All Types of Organization

Chat Center with Packages

Chat Center

2,200.-

THB/month
Benefits
  • All chats in one place

  • Reduce staff workload

  • Reports for business analysis and decision making

  • Reach customers faster and increase sales opportunities

Terms and Conditions
  • Prices shown exclude VAT

  • Available for corporate customers only

  • Minimum continuous service period of 12 months

  • Additional terms and conditions apply as specified by the company

FOR MORE INFORMATION

Chat Center Solutions

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