2-Way SMS

Collect Customer Feedback and Satisfaction Data by Sending SMS, with Free Reply Options for Customers

2-Way SMS Collect Customer Feedback and Satisfaction Data

2-Way SMS

Gather valuable customer feedback and satisfaction insights by sending SMS, with no additional cost for replies. Customers can respond quickly, helping you gather actionable suggestions to enhance your service.

Key Features of
2-Way SMS

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Interactive SMS
Communicate with your target audience and track their responses instantly.
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Short Code &
Long Code Support
Supports replies via Short Codes (within-network replies) and Long Codes (cross-network replies).
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SMS Marketing
Fully integrates with SMS Marketing.

2-Way SMS Use Case Examples

Examples of 2-Way SMS usage by Service Providers and Banking.
Example of using 2-Way SMS to send SMS messages to customers.
Examples of 2-Way SMS usage in promotional campaigns.

Benefits of
2-Way SMS

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Interactive Messaging
Send messages to recipients with reply options. Recipients can respond instantly.
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Reach the Target Group
Access a large target audience with both Short Codes (within-network replies) and Long Codes (cross-network replies).
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Measurable
Track message delivery status instantly for quick insights.
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Data Privacy
Customer numbers and message data remain private and will not be sold to the third parties.
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2-Way SMS
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