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Smarter Business in One Click
Easily manage accounts, track usage, download reports, handle billing, and make secure online payments all in one place. TrueBusiness e-Service streamlines operations, reduces paperwork, and ensures security at every step, a complete One-Stop Self-Service solution for all business needs.
Bill Management
Manage bills and receipts electronically. No more delays from postal mail. Access, review, and download anytime.
- Download bill statement
- Download receipt
- Enroll in e-Bill
- Enroll in e-Tax
- Appoint True as your withholding tax agent
- Edit billing/tax invoice address
Report
Easily check and download your usage reports anytime.
- Service overview
- Billing report
- Usage summary
Service Management
All in one place to manage your business services and packages easily.
- Check your current packages
- Purchase add-on packages (for single or multiple numbers)
- Suspend / Restore Service
One click for all your business needs
Manage bills, services, and reports easily in a fully digital experience anytime, anywhere
Click to watch the video
Choose the online management solution that best fits your business—
all in one place.
More convenience in one click, anytime and anywhere
Perfect for businesses that value flexibility and self-management.
- Check your usage and billing details before payment
- Pay bills online and instantly download receipts and tax invoices in real time
- View and manage multiple accounts on a single screen
- Upload withholding tax (WHT) forms in one step
- Reduce paperwork and minimize accounting errors for faster and more accurate operations
How to Register for e-Service (for Corporate Customers)
Case 1: Corporate customers who have only one True or dtac number under the same business registration number.
Case 2: Corporate Customers with More Than One True or dtac Number or Using Other True/dtac Services Under the Same Business Registration Number
How to Pay Bills — True Customers
Scenario: True is appointed as your WHT withholding agent
Notes
- dtac customers can pay per account only and cannot select all.
- Payment status will update in the system within a few minutes.
How to Pay Bills — Self Withholding Tax (Customer submits WHT)
How to Pay Bills — dtac Customers
Additional notes
- You can review your history in Payment History/Receipts.
- If you encounter any issues, please contact the TrueBusiness Contact Center.
How to Upload Proof of Payment
How to Appoint True as Your Withholding Tax (WHT) Submission Agent
How to Download Your Invoice
How to Download Your Receipt
How to Switch to Email Billing and Receipts
User Manual
Download User Manual
FOR MORE INFORMATION
Let’s Connect
Call Center
1239
Contact Us for Details
