AI Virtual Agent Platform is an intelligent assistant designed to enhance organizational efficiency by a team of experts in Thai Speech Recognition and Thai ChatBot. It specifically provided to business customers service, ensuring high accuracy in responses and effective AI Virtual Agent. The Platform supports Free Speech & Free Text along with Natural Language Understanding, allowing for natural human-like communication that feels like talking to a real Call Center agent, without requiring customers to remember specific keywords for AI to understand, creating an exceptional customer experience.
Key Features of True AI ChatBot & VoiceBot
Voice-to-Text
Convert speech into text in real-time.
Expert in Thai Language
Understand everyday Thai communication.
Developed by True Team
Conversation development is handled by the True team, ensuring quality control to company standards.
Multi-Channel Support
Support Omni Channel platforms and social media such as websites, Facebook, and LINE OA.
Versatile Functionality
Work seamlessly with both Voice and Non-Voice operations.
Connections Support
Connect with Generative AI and Knowledge Base System for each organization.
Report
Dashboard & Report for monitoring and tracking the Bot’s performance.
Text-to-Voice
Convert text into speech, making the tone of the Bot's voice more human-like and customizable according to brand preferences.
Conversation Record
Record conversations in both audio and text formats.
Edit or Modify
Adjust Bot conversation topics and workflows easily, no coding required (Zero-Code). Export bot call reports anytime.
How the True AI ChatBot & VoiceBot Works
True AI VoiceBot(Outbound) Use Case Examples
True AI ChatBot & VoiceBot Use Case Examples
Benefits of True AI ChatBot & VoiceBot
Easy and Convenient
Reduce workload in responding to inquiries and enable basic Self Service, replacing up to 40% of Call Center agents' tasks.
Innovation
Drive organizational innovation, transforming customer businesses with digital and intelligent Self Service solutions.
Enhanced Efficiency
Support Omni Channel services, providing 24/7 availability across multiple platforms.
Customer Satisfaction
Deliver accurate and efficient service, reducing call volumes and minimizing abandoned calls.
True AI ChatBot & VoiceBot Use Case Examples
Financial Services and Banking
Service Providers
Retail Business
Healthcare and Medical Services
Government Agencies
FOR MORE INFORMATION
True AI ChatBot & VoiceBot Solutions
Transform your business with our services and solutions