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Smart CRM Solution

Convert One-Time Shoppers into Lifetime Fans
Unlock Growth with the Power of Customer Insights

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Smart CRM

Smart CRM Powered by EGG 

is a Customer Relationship Management (CRM) and Loyalty Marketing platform designed to turn customer data into experiences and promotions that truly hit the mark.

 
Gain a unified view of customer behavior from your business’s real purchase and engagement data, and deliver personalized communications to drive repeat purchases and build long-term customer relationships, helping your business grow faster and smarter.

5 Steps to Turn Customer Data into Brand Advocates

Drive results through our strategic Smart CRM framework
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Key Features of
Smart CRM

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Understand customers in depth
Using business data to track purchase and engagement behavior for more precise communications and promotions
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Flexible Point System
Easy earning via Phone, QR, or Receipts
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Smart Segmentation
Targeted promotions for specific groups
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Export customer lists instantly
Extend campaigns by sending E-Coupons via LINE OA easily
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Engagement Tools
Referrals, Birthdays, and Surveys included

Benefits of
Smart CRM

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Drive Repeat Purchases
Boost customer retention and repeat purchase rates, creating a sustainable and continuous cash flow for your business.
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Low Cost, Immediate Start
Get started instantly via LINE OA for only 2,990 THB/month, no expensive POS system investment required.
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Data-Driven Accuracy
Eliminate guesswork by using real-time insights to design promotions that actually work.
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Elevate Your Brand Image
Deliver a professional and premium experience for your customers at every digital and physical touchpoint.
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Operational Efficiency
Reduce manual workload with automated member and point management and monitor success through a Real-time Dashboard
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World-Class Data Security
Your customer data is protected on a secure global Cloud, fully compliant with PDPA standards and ISO 27001 certification.

Smart CRM Suitable Business Model

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SMEs & Startups
Quick-start F&B, retail, and service loyalty
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Healthcare
Patient-centric relationship management for clinics.
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Social Commerce
Integrated TikTok, LINE, Lazada, and Shopee
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Enterprises
Scalable multi-branch and franchise solutions.

Smart CRM Packages

Choose the Smart CRM Package that fits your business.
Start easy, scale with your success.
Starter Package
for SME

2,990.-

THB/Month
Best for: Small retail, F&B, and service businesses
  • Integrated LINE OA for instant member sign-up
  • Customizable colors and logos
  • Flexible tier levels with up to 3 membership ranks
  • Unlimited member tags for precise customer segmentation
  • Point collection method: Phone number, QR code, or receipt upload (Choose 1)
  • Up to 5 staff accounts, no POS integration required
  • 3-month reporting backdate with 1 report download per day
  • Secure global cloud infrastructure with 100% PDPA compliance
  • Scalable up to 10,000 members with 10,000 free SMS OTP credits
Pro Package

15,000.-

THB/Month
Best for: High-growth businesses focused on retention and referrals
  • Birthday privileges
  • Referral program (Friend-Get-Friend)
  • Customizable customer feedback and insight tools
  • Point collection methods: Phone number, QR code, or receipt upload (Choose 2)
  • Up to 25 staff accounts for multi-branch management
  • 12-month reporting backdate with 2 report download per day
  • Scalable up to 30,000 members with 30,000 free SMS OTP credits
  • Includes all core features from the Starter Package
Enterprise Package

Contact Sales

Enterprise CRM with deep insights, APIs, and AI-driven intelligence.
  • Full API integration for seamless connectivity
  • Advanced marketing automation and AI chatbot solutions
  • Deep Customer Insights
  • User-friendly management designed for large-scale organizational structures
  • Unlimited member capacity for scalable business growth
  • + Includes all features from Starter and Pro packages

Remarks: • Exclusive for juristic person registration. • Optional top-ups available for additional staff and members. • Pro Package supports 1 account each for integrated marketplaces. • Yearly plan with a minimum 6-month contract period.

FOR MORE INFORMATION

Smart CRM Solutions

Transform your business with
our services and solutions
contact mail
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